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Ai chatbot for facebook, instagram, ecommerce, sms/email & social media marketing (saas)

  • by Admin
  • 17 January, 2024

 AI Chatbot is an all-in-one marketing solution transforming customer engagement and business operations. The platform offers an advanced AI chatbot creator equipped with an intuitive Drag & Drop flow builder, eliminating the need for coding skills. Easy integration within Facebook Messenger and Instagram DM. These chatbots ensure 24/7 interactions, and swift responses, effectively engaging site visitors by providing personalized interactions & meeting diverse user needs and lead capture for boosted sales.

What sets Chat Pion apart is its Advanced Dashboard, comprehensive Social Media Management capabilities, and a comprehensive suite that includes SMS and Email Marketing, Messenger-SMS and email Broadcasting, and the most advanced Social Media Posting with multimedia elements. This feature enables businesses to take customer engagement and interactions to a whole new level.

Chat Pion also includes Comment Automation along with reply & private replies, a reliable support desk system, a complete blog infrastructure, multilingual support in 12 languages, RTL support, add-on compatibility, variety of payment methods for extended license users, and a White Label multi-user SaaS application that allows platform rebranding for personalized marketing services.

The platform’s ‘Live Chat’ feature is a dynamic interface that facilitates real-time communication between users and agents while empowering active engagement through instant notifications.

 AI Chatbot E-commerce Store integrates seamlessly with Facebook Messenger and Instagram DM. It is also accessible through web browsers, allowing for direct product sales across these platforms, resulting in an effortless shopping experience, allowing higher conversion rates.

 AI Chatbot multifaceted approach empowers businesses to tailor and personalize marketing campaigns across multiple channels, ensuring broader outreach and sustained engagement. Businesses can craft and deliver compelling content, promotions, or updates through these tools, maximizing customer engagement while maintaining a consistent brand narrative across multiple communication channels. ChatPion redefines the basic concept of audience interaction, providing a versatile package to enhance online presence and operational efficiency across diverse platforms.

AI Chatbot Dashboard offers an extensive range of functionalities created for monitoring audience interactions and financial performance across Facebook, Instagram, and e-commerce platforms. Users gain insights into subscriber counts, campaign statuses, recent comment replies, and comprehensive earnings overviews within specific periods. This aids in real-time engagement assessment and empowers users to evaluate revenue trends, order management, and detailed sales analysis for informed decision-making, ensuring a smooth operational flow within e-commerce activities.

 AI Chatbot Visual Drag & Drop Flow Builder stands as a user-friendly and intuitive tool designed to simplify the creation of AI chatbots and conversational sequences without the need for coding expertise. This feature-rich interface empowers users to construct dynamic conversational flows using various elements such as messages, questions, and conditions. Each element is customizable, allowing for personalized and engaging interactions with users. Importantly, this versatile tool extends its functionality to both Facebook Messenger and Instagram DM, smoothly integrating with other  AI Chatbot tools for marketing automation. The visual flow builder contains diverse elements like audio, video, file sharing, e-commerce functionalities, sequence campaign structures, user input flows, recurring notification setups, and Open AI capabilities. Additionally, users can define specific keywords within the AI chatbot, triggering personalized responses and facilitating precise bot triggers to engage users effectively within conversational flows. These AI chatbots are available on Messenger and Instagram DM, strategically capturing leads by initiating conversations, responding to inquiries, and delivering valuable information. Through automated responses, AI chatbots significantly contribute to lead generation and user interaction on both platforms.

 AI Chatbot E-commerce Store feature represents a versatile and comprehensive tool accessible through Messenger bot, and Instagram DM including the web browsers. This functionality empowers users to establish a fully functional online store integrated into these messaging platforms while remaining accessible and browsable through the web browser. The dashboard of this E-commerce Store provides a comprehensive overview and control center, offering plenty of functionalities, insights, and settings such as store names, creation dates, active status, and currency used for transactions, store’s performance metrics, including earnings, total orders, recovered carts, and checkout activities, configuring appearance, product categorization, and attributes, tailoring the store’s appearance and functionality to match their unique business requirements and preferences.

The ‘Broadcasting’ feature in  AI Chatbot facilitates enhanced communication across Messenger, SMS, and Email platforms. It includes Messenger Broadcasting for structured message delivery and SMS/Email Broadcasting for efficient contact and campaign management. This tool ensures compliance and fosters stronger connections with subscribers across multiple platforms. Moreover,  AI Chatbot SMS and Email Marketing feature empowers businesses by enabling efficient communication, It simplifies communication by smoothly integrating with popular services like Twilio, Plivo, Mailchimp, and Sendinblue.

 AI Chatbot provides strong comment automation tools for Facebook and Instagram, enabling automatic responses to posts. It supports various content formats like text, images, videos, GIFs, buttons, and templates for replies. Users can automate one-time or periodic comments and manage them through templates. Additionally, the platform offers tagging features for commenters in replies. The “Comment Reply Enhancers” add-on further enhances automation with features like comment hide/delete options.

These tools significantly enhance engagement, allowing businesses to efficiently manage social interactions across platforms.

The platform provides invaluable Messenger Analytics and Subscriber Acquisition features, enabling users to gain insights into user engagement growth and evolving subscriber bases. Moreover,  AI Chatbot API Channels offer diverse integrations for communication, transaction security, automation, and AI capabilities, thereby broadening engagement avenues and enhancing automated responses across multiple platforms. The Subscriber Manager feature allows for a comprehensive overview of subscribers, facilitating segmentation and organization for enhanced engagement strategies.

The platform’s System Settings encompass foundational configurations, language preferences, analytics integration, and advertisement settings, ensuring a tailored platform experience. Subscription Management tools enable smooth package management, user oversight, announcement capabilities, and detailed transaction logs. The Support Desk serves as a centralized interface for issue resolution and user queries, bridging the communication gap between users and support staff for prompt solutions and enhanced user satisfaction.


Messenger and Instagram DM BOT:

  • Create a BOT by using Visual Flow Builder (Drag and Drop Bot Builder)
  • Facebook Messenger and Instagram DM Bot
  • Easy switching between Messenger and Instagram on Bot manager.
  • Exact and String Match Keyword based reply
  • Reply with Text, File, Image, Audio, Video, Gif
  • Generic Template, Carousel Template, Media Template
  • Post Back Buttons, Quick Reply Buttons
  • Button of URL, Phone Number, Webview , User Birthday
  • Quick Reply button of user Email, Phone Number
  • Personalized Reply with First Name, Last Name
  • Sync existing leads & migrate as BOT subscribers
  • Subscriber Profile with gender, time zone & locale
  • Segment subscriber by post-back button click
  • Segment subscriber by private reply
  • Segment subscriber by adding label manually
  • Typing on Enable Option
  • Custom delay in each reply
  • Mark Seen Action enable option
  • Icebreakers to help a user to start conversations
  • Persistent Menu
  • Different Persistent Menu add for Different locale.
  • Your Brand URL set option in Persistent Menu
  • Collect Email from Quick Reply 
  • Collect Phone Number from Quick Reply
  • Download Email & Phone Number as CSV
  • Error reporting log of reply
  • Export bot settings
  • Save exported bot data as template
  • Admin can save exported bot data as template for users
  • Import exported bot data/Templates for any page

Ecommerce Store & Restaurant inside/outside Messenger

  • Mobile app like easy to use UI
  • Multiple stores
  • Contactless QR menu
  • Product management
  • Category & attribute management
  • Coupon system
  • PayPal, Stripe, Mollie, Razorpay, Paystack, Mercado Pago, and SSLCOMMERZ,SenangPay ,Xendit, and Instamojo, Cash On Delivery, Manual/Bank Payment
  • Order management (shipping, delivery, reject & accept order)
  • Order confirmation receipt in Messenger, email & SMS
  • Receipt printing using thermal printer
  • Store pickup and pickup points (can be ordered sitting inside restaurant)
  • Saved delivery addresses
  • Easy & flexible integration with Messenger Bot
  • Abandoned cart recovery reminder